Job Details

Position

Full-time

Location

Mumbai, Maharashtra

Job Title

Back Office Manager - Billing and Invoicing

Job Overview

Start your journey with BCD Travel: grow, connect, collaborate, and celebrate with our global team.

The Billing Executive will be responsible for preparing and issuing accurate invoices, resolving customer billing inquiries, reconciling discrepancies, ensuring compliance, and collaborating with sales, finance, and customer service teams to maintain an efficient billing operation.

Key Responsibilities

Billing Operations

• Prepare and issue accurate and timely invoices for clients in accordance with service agreements or contracts.
• Manage customer communications by responding to billing inquiries, resolving discrepancies, and assisting with invoice-related questions.
• Conduct regular reconciliation of billing reports, addressing discrepancies between invoices and payments, and escalating issues as necessary.

Records and Compliance

• Ensure proper organization and storage of billing-related documents, such as invoices and receipts, for auditing and reporting purposes.
• Collaborate closely with sales, finance, and customer service teams to address billing-related issues or disputes.
• Ensure all billing activities comply with company policies and applicable regulations or laws.

Reporting and Analysis

• Generate billing and revenue reports for management, focusing on identifying overdue accounts and recommending corrective actions.

About You

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

Experience

• 1-2 years of experience in billing and invoicing within the airline, ticketing, or reservation sector.

Skills

• Strong attention to detail and excellent organizational skills.
• Exceptional communication and interpersonal skills.
• Proficiency in computer applications and billing software.
• Ability to work independently and manage multiple tasks efficiently.
• Strong problem-solving skills with a client-focused approach.

About Us

At BCD Travel, we are a market leader in travel management. We help people and businesses travel smarter and achieve more. Our clients include some of the world’s most recognized and innovative brands.

Operating in over 100 countries, we employ more than 10,000 people, most of whom work remotely because we understand the value of flexibility. We are committed to sustainability and driving success for our clients, our business, and ourselves. Learn more about BCD Travel.

Life at BCD Travel

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a dynamic, flexible environment that fosters a great work-life balance, allowing you to focus on what makes you happy.

Benefits

• Opportunities to expand your skill set and grow your career.
• Generous vacation days to rest and recharge.
• A competitive compensation package, including mental, physical, and financial wellness tools.
• Travel industry perks and discounts.
• An inclusive environment where diversity is celebrated.

Join the Journey

Apply now to join our team!

At BCD Travel, we are dedicated to creating a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.

We are committed to providing reasonable accommodations to ensure all employees can perform their roles effectively. For accommodation requests or additional information, please contact our Talent Acquisition team at careers@bcdtravel.com.

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