About Flipkart

Flipkart is focused on the reason for changing business in India through our interests in made-in-India innovation developments, client driven highlights and builds, a different class scene and an elite production network. With a client base of north of 350 million, item inclusion of more than 150 million across 80+ classifications, center around creating immediate and circuitous work and a guarantee to engaging ages of business people and MSMEs and a supportable development methodology - Flipkart is boosting for our clients, partners, and the planet in general!

Flipkart is a piece of the Walmart-claimed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a larger part investor in PhonePe, one of the main Installments Applications in India.

About the Job:

Be the voice of the client and lead endeavors with various partners to boost client development (maintenance, wallet share, rehash)

Grasp key information systems and construct speculations and experiences around the client

Advance dollar spends on maintenance - CAC/RPC/return on initial capital investment

Work with item groups to drive item drove development for the stage

Fabricate profoundly proficient client transformation and maintenance methodologies

Own and upgrade key CRM channels like PNs, WhatsApp, Inapp, and so forth to drive business development

Work intimately with tech, plan and business groups to advance channel wellbeing, development and business results

About the group:

Flipkart is focused on the reason for changing business in India through our interests in made-in-India innovation developments, client driven elements and builds, a different classification scene and an elite production network. With a client base of north of 350 million, item inclusion of more than 150 million across 80+ classes, center around creating immediate and backhanded business and a pledge to engaging ages of business people and MSMEs and an economical development system - Flipkart is expanding our clients, partners, and the planet overall!

Flipkart is a piece of the Walmart-claimed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a larger part investor in Phone Pe, one of the main installment applications in India.

You are Liable for:

The competitor will be liable for client maintenance and development sanction, with an emphasis on building the right develops and instruments to drive client development and LTV. This job will require a very organized and scientific way to deal with seeing information, bringing out bits of knowledge around the client, and organized remembered to construct a drawn out client maintenance system. Key partners would incorporate Item, Showcasing and CX groups, Examination organization, Business Money accomplices and Classification Directors.

To prevail in this job - you ought to have the accompanying:

Client Examination experience or MBA from top level B-school with a complete Encounter 3-7 years (experience in CRM/CLM, Dependability and maintenance Projects will be an additional benefit)

Demonstrated history of conveying unmistakable outcomes inside your individual capabilities

Very high feeling of pride and critical thinking abilities

Scientific twisted of brain, OK with doing the math and transforming them into significant experiences that assist with settling on centered choices

Related knowledge in Web based business/Retail business liked

Solid partner and undertaking the executives abilities required

High inclination for activity and Client first methodology

Why work with us?

At Flipkart, we vow to amplify what you care about the most. You'll get a chance to make an imprint and make your own heritage, you'll have opportunity to explore, learn and develop, you'll get to work with the best in our comprehensive groups and experience our way of life of care to guarantee that you can zero in on putting forth a valiant effort work.

Each Flipster is a Maximiser - Inquisitive, Venturesome, Innovative, Reason Driven, Energized By Huge Difficulties, A Cooperative person and Comprehensive. On the off chance that this is the kind of person you are, Flipkart is where you can flourish.

We comprehend that your own desires and excursions are novel. So you pick what you need to amplify, and we give you the stage to it. Since when you augment, we expand.

Visit our profession site to find out about working at Flipkart.

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